Finding, developing, and retaining true A-players on your team is going to make all the difference in your business. Here’s what Starbucks taught me.

two coffees in starbucks store

I Love Starbucks.

I love coffee and spend an obscene amount of money going to Starbucks. I love to get an Americano or cold brew every day. There are three Starbucks within 10 minute of my home.  I always went to the one in the middle of town because they had an amazing staff that knew my name and order.  They did this for everyone!  But what does my love for coffee have to do with you?

woman in starbucks

Management Makes The Difference

The environment that my favorite Starbucks curated was a great atmosphere that attracted many people for meetings, Bible study, and more.  But then, the managers moved to one of the other locations.  When this happened, the whole experience changed.  The lines were terrible, the app orders are late or turned off, the place is dirty, and the staff doesn’t seem to care.

woman standing outside starbucks smiling

The People Matter More Than The Product

Now, the complete opposite experience is available at the Starbucks where those old managers went.  Even though this is a massive corporation with a standardized product, there is a huge difference from store to store because of the people.  This reminds me that it isn’t just WHAT you do, it’s HOW you do it.  The HOW gets executed by the people.

I will go out of my way for that experience. I bet there are places in life that you make the drive for, regardless of where it is.  The excellence in execution is worth it.

woman sitting in starbucks smiling

How To Really Succeed

Give me a week, and I can find 10 people who have made $1M in a single industry, as well as 10 people who have gone bankrupt doing the same thing.  It’s not what you do, it’s how you do it.  This is true for your industry too, and it hinges on the people.

Finding, developing, and retaining true A-players on your team is going to make all the difference in your business.

Grow Your Leadership

Bradley has many resources to grow your leadership in the area of vision and priorities.  Check out a few of them:

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It’s difficult to get to your destination if you aren’t sure where you currently are!  After all, the path from Minnesota to Canada is very different than the path from Mexico to Canada.  If you aren’t certain where you’re at today in business, you need to take the Rainmaker to Architect assessment.  It will gauge your strengths and weaknesses as a leader and in your business.  Then, you’ll get detailed, specific suggestions for improvement.  Take the assessment here.