During a recent conversation with Bradley, one of his clients shared his plans for expanding his team. This business owner’s vision had been meticulously outlined on a glass whiteboard. They discussed the sequence of hiring, the cascade of responsibilities, and the pivotal question of how each role would directly impact the company’s financial success.

What Is The Purpose of Each Staff Member’s Role?

In this conversation, the term “accountability chart” surfaced, leading to a deeper exploration into the purpose of every position. Hiring isn’t merely about filling seats; it is about understanding how each role served the overarching goal of profitability and growth.

The pivotal moment came when Bradley asked: “How does this role help the company make money?” It was a question that demanded clarity and introspection, revealing gaps in the owner’s understanding that were previously overlooked.

This moment led to a broader inspection of roles across various departments in his business. From executive assistants to marketing specialists, from sales teams to finance personnel, the same principle held true: every role was intricately linked to the company’s financial success.

Many of us are familiar with the feeling of being stretched thin, trying to balance personal care with business obligations. It’s a struggle I’ve been grappling with, particularly in recent weeks. Journaling has been a helpful tool for me, providing a space to reflect on how I want to show up for the important people in my life—family, friends, team members, and customers.

Entrepreneurs often find that the lines between personal and professional life blur, or even disappear. We might discuss business strategies on vacation or think about work during family time. This intertwining of roles is both the beauty and the challenge of entrepreneurship. Unlike employees who can clock out at 5 PM, business owners often find it hard to switch off.

Defining The Importance Of Each Role

In response to this realization, the business owner made a simple addition was made to his company’s job description template: a section devoted to detailing the role’s impact on the bott