Have you ever delegated a task to your team, forgotten to follow up, and then realized too late that it was never done? That sinking feeling of a missed opportunity, lost client, or poor business practice is the opposite of what you wanted when you hired a team around you. In fact, they were supposed to help grow your business by closing more clients. If you’re ready to have a well-trained team who gets things done, we’d like to show you how SOPs will empower your team.
When you architect your business through SOPs, you can build a business that will thrive while giving you the freedom to work when and where you want. They will alleviate your fears around leaving the office early for some much-needed thinking time. You will find that the work goes on even when you aren’t around. How could this be possible? It’s because your team not only knows what needs to be done, but how you’d do it. This empowers them to take action towards scoreboard goals that will grow your business.
This is good for your customers and clients as well. You likely built your business through trust and rapport with them. Now, they will get the same experience with your team that they came to know and love. Instead of missed opportunities, hesitation when making the sale, and knowledge gaps, your clients will be served well no matter which team member is working with them.
So how do you create SOPs that truly empower your team?